FAQ
When will my mail be sent out?
There are two drop-offs per month (Batch 1 and Batch 2). All mail club subscriptions or orders placed before the 11th of any month are in Batch 1 and will be mailed out by the 15th. Subscriptions or orders placed after the 11th of any month are in Batch 2 and will be mailed out by the last day of the month.
The day you place your first order will determine if you are in Batch 1 or Batch 2 for future deliveries. For example, if you find my mail club on July 2nd and start your subscription that day, you will permanently be assigned to Batch 1. All your mail club orders will be sent out by the 15th moving forward. If you find my mail club on July 11th and start your subscription that day, you will be assigned to Batch 2. All your mail club orders will be shipped out by the end of the month.
How do I track my mail?
Mail club orders are sent via USPS First-Class Mail and are untracked. I cannot guarantee a specific delivery day, but domestic mail generally arrives within 1-5 business days while international mail generally arrives within 7 to 21 business days. If these estimates have passed and you still haven't received your mail, please reach out to me so I can investigate (and make things right)!
How do I manage my subscription?
You can manage your subscription directly from your customer profile or through the link in your order confirmation email. Please reach out if you're having trouble finding it!